The Medical Skin ClinicMedHub

Medical dermatology — Acne care

Acne, treated properly

Acne is a medical condition — not a cosmetic inconvenience — and it deserves medical care. Our clinicians assess its severity, scarring risk and previous treatment, then agree a plan that may include prescription treatment or referral to a specialist service when appropriate.

Obagi medical-grade skincare used in acne care programmes at The Medical Skin Clinic, Newmarket

Clinician-led acne assessment — consultations from £150. Confirm insurer and clinician eligibility before booking.

Your options

A stepped approach, matched to your acne

The right treatment depends on your acne's type, severity, scarring risk and what you've already tried. Nothing is prescribed without a consultation.

Topical treatments

Prescription creams and gels — including retinoids, benzoyl peroxide combinations and topical antibiotics — that treat comedones, inflammation and bacteria at the skin's surface. Often the first step for mild to moderate acne, supported by a medical-grade skincare routine.

Systemic treatments

Tablet treatments for moderate acne or acne that hasn't responded to topicals — including courses of oral antibiotics and, for some women, hormonal treatments that address the underlying driver. Prescribed and reviewed by an appropriately qualified clinician.

Specialist referral when needed

Severe or scarring acne can require specialist input, including consideration of oral isotretinoin. This medicine requires a specialist prescriber, risk assessment, monitoring and pregnancy-prevention measures for anyone who can become pregnant. We can advise on referral; we do not offer an in-house isotretinoin programme at present.

If specialist treatment is needed

A clear next step, not an unsupported promise

Our team can assess your acne and discuss treatments within the clinician's scope. If oral isotretinoin or another specialist treatment may be needed, we discuss onward referral to an appropriately qualified service. That service decides whether treatment is suitable and arranges required monitoring.

  • Dermatology Clinical Nurse Specialist consultation — £150
  • GP with a Special Interest in Dermatology consultation — £180
  • A personalised first-line treatment plan and review
  • Referral advice where a specialist service is indicated

1. Clinical assessment

Our GP with a special interest in dermatology or a Dermatology Clinical Nurse Specialist reviews your skin, previous treatments, scarring risk and the impact acne has on your wellbeing.

2. A treatment plan

Your clinician explains the diagnosis, skincare and treatment options, including whether a prescription or further assessment is appropriate for you.

3. Review & adjust

Treatment and follow-up are tailored to response, tolerance and scarring risk. Testing is arranged only where the chosen treatment calls for it.

4. Refer if needed

Severe, scarring or treatment-resistant acne may need a specialist service. We can advise on an appropriate referral, including for consideration of oral isotretinoin.

Oral isotretinoin has important safety requirements and potential side effects. A consultation at our clinic does not guarantee access to isotretinoin; suitability and monitoring are determined by the treating specialist service. Seek prompt help if acne is scarring or affecting your mental health.

FAQ

Acne care FAQs

Can't find your answer? Call us on 01638 476423 — our team will be glad to help.

Depending on your needs and availability, you may see our GP with a special interest in dermatology (£180) or a Dermatology Clinical Nurse Specialist (£150). If specialist care is needed, we can advise on referral.

Oral isotretinoin may be considered for severe, scarring or treatment-resistant acne by a specialist prescriber, with appropriate monitoring and pregnancy-prevention measures where relevant. We do not currently provide the course in-house; our clinicians can assess you and advise on specialist referral.

No referral is needed to see us privately as a self-paying patient. If you plan to use Aviva or WPA insurance, your insurer will usually require a GP referral first — see our health insurance page.

Yes. Once active acne is controlled, our clinicians can discuss options for residual scarring and pigmentation and explain which treatments are realistic for your skin.

Call 01638 476423 or book online to check current availability with our dermatology clinicians.

Medical acne care is often covered by private medical insurance where authorised. We are recognised providers for Aviva and WPA — confirm cover with your insurer before your appointment.

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